International Shipping

North America
Standard Shipping:
$35 Flat rate*
Gown Shipping*: Add $40
Customs & Duties: Due on delivery & paid by customer. Your order total will not include duties or taxes.
Countries: Canada

Asia Pacific
Standard Shipping:
$45 Flat rate*
Gown Shipping*: Add $100
Customs & Duties: Due on delivery & paid by customer. Your order total will not include duties or taxes.
Countries: Australia New Zealand

United Kingdom
Standard Shipping:
$40 Flat rate*
Gown Shipping*: Add $85
Customs & Duties: Due on delivery & paid by customer. Your order total will not include duties or taxes.
Countries: England Wales Scotland Nothern Ireland

Europe
Standard Shipping:
$40 Flat rate*
Gown Shipping*: Add $215
Customs & Duties: Due on delivery & paid by customer. Your order total will not include duties or taxes.
Countries: Austria Belgium Bulgaria Cyprus Czech Republic
Denmark Estonia Finland France Germany
Greece Hungary Rep. of Ireland Italy Latvia
Lithuania Luxembourg Malta Netherlands Poland
Portugal Romania Slovakia Spain Sweden

*Oversized charges apply to gowns and certain décor items. Oversized charges will be reflected in checkout.

Currency
All prices are default in US Dollars (USD). To change how the prices are displayed, click here, and select your currency from the list.

Import Fees
Costs assessed in customs are based on import, brokerage, duties and taxes. These costs are the sole responsibility of the customer and must be paid upon delivery. We are not able to provide an estimate of import fees. Please contact your local customs office for more information.

Delivery
Orders for BHLDN gowns are shipped via UPS International. All other orders are shipped via USPS international service. BHLDN orders are generally received by customs within 4-7 business days of the ship date. The amount of time your order is in customs will vary. Delivery will be made by your local postal service or via UPS, depending on your order. Orders cannot be shipped via an expedited shipping method, such as Next Day or 2 day.

Possible Delays
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Some items may be unavailable for export. Should this affect your order, we’ll contact you with any order changes.

Please email us at support@bhldn.com for assistance.

International Returns

Returns
BHLDN ships from multiple locations; please refer to the return address on your packing slip, so your items make their way back to the right location. Insure and prepay your package. Original shipping fees as well as any shipping fees associated with making returns or exchanges are the responsibility of the customer and are non-refundable.

Gown Return Address
Please address gown returns as indicated below, including your order number:

BHLDN
755 BRACKBILL RD.
GAP, PA 17527
USA
ATTN: RETURNS DEPT, ORDER #

Return Address (Excluding Gowns)
Address the return packaging as indicated below, including your order number:

BHLDN
30 INDUSTRIAL PARK
TRENTON, SC 29847
USA
ATTN: RETURNS DEPT, ORDER #

Still not sure where to send your return? Contact us at support@bhldn.com.

Exchanges
Due to the limited nature of BHLDN merchandise, we cannot accept exchange requests. What we can do, however, is credit your original form of payment and encourage you to place a new order at BHLDN.com or by calling 1.888.94.BHLDN. Shipping charges apply to new orders.

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