Ordering & Payment
We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.
Upon completion of your order, we will send a confirmation to the email address you provided during checkout.
You can check the status of your order at any time by logging into your account and selecting ORDER HISTORY. You may also call 1-888-942-4536 from 7 a.m. - midnight EST, seven days a week, or email us at firstname.lastname@example.org.
We accept the following methods of payment: Visa, MasterCard, American Express, and Discover.
When using a card connected to a checking account, you may see a pre-authorization for your order amount on your account balance. This will go away once the purchase is processed. The full amount for purchased in-stock items is charged to your credit card when they ship. If an item is on backorder, you will see a pre-authorization charge at time of order, but this will drop off and you will be charged the full amount for backordered items when they ship.
BHLDN gift cards are available for purchase in stores and online. Your BHLDN gift card will be accepted at BHLDN shops only, and cannot be used at Anthropologie stores. BHLDN stores can accept Anthropologie gift cards at all locations.
We are required to collect sales tax in all US states as required. Additionally, we are also required to collect tax in Puerto Rico and Australia.
If you have purchased items that are now on sale, we will gladly offer you a one–time price adjustment on full-price purchases only. Please contact us with an original sales receipt within 14 days of original sales purchase.
For online or phone orders, contact us. Please note that price adjustments for online and phone orders cannot be made in stores, and price adjustments are not applicable to shipping charges.
For store purchases, visit your local store. Please note that price adjustments for store purchases cannot be made over the phone.
Your personal information is always safe with us online. However, if you are still not comfortable making a purchase on our website, you may contact us via phone at 1.888.942.4536. from 7 a.m. - midnight EST.
California Proposition 65
Some of our products such as phone accessories, electrical cords, upholstered furniture, tableware, tabletop, holiday/party decor, vinyl, wallets, handbags, luggage, tools, fire pits, planters, terrariums, clutches, totes, jewelry, clothing and accessories may be made of materials containing chemicals identified on the California Prop 65 list of chemicals. In accordance with Proposition 65, we issue the following warning to our California customers "Warning: These products contain one or more chemical known to the state of California to cause cancer and birth defects or other reproductive harm."